SpiningNodes

How can we help you?

Quick answers to common questions about SpiningNodes โ€” installation, licensing, plotting, and more.

๐Ÿ“ฅ
Installation
SmartScreen, Defender, .NET
๐Ÿ”‘
Licensing & Trial
7-day trial, activation, machine lock
โš ๏ธ
Common Errors
Plot fails, font issues, X7

๐Ÿ“ฅ Installation

Windows SmartScreen says "Windows protected your PC" when I run the installer โ–ถ

This is normal for any new software not yet signed with an EV Code Signing certificate. SpiningNodes is safe โ€” we are working on getting EV certification, which will remove this warning permanently.

To install anyway:

  1. Click "More info" on the SmartScreen dialog.
  2. Click "Run anyway" button that appears.
  3. Installation continues normally.
Windows Defender quarantined the installer โ–ถ

Rare but possible on Defender's most aggressive setting. SpiningNodes is verified clean on VirusTotal (1/70 false positive only).

To restore + install:

  1. Open Windows Security โ†’ Virus & threat protection โ†’ Protection history.
  2. Find the SpiningNodes quarantine entry.
  3. Click "Allow on device".
  4. Re-run the installer.

If Defender keeps blocking, contact us โ€” we'll WhatsApp you a workaround.

Installer says "Microsoft .NET Framework 4.8 is required" โ–ถ

SpiningNodes needs .NET Framework 4.8 (free Microsoft component). Most modern Windows 10/11 PCs already have it.

If missing โ€” install from:

https://dotnet.microsoft.com/download/dotnet-framework/net48

Restart PC after installing .NET. Then re-run the SpiningNodes installer.

Which Windows versions are supported? โ–ถ

Windows 10 (1709 or later) and Windows 11 โ€” both 64-bit.

Windows 7 and 8 are NOT supported. Server editions work but are not officially tested.

Which CorelDRAW versions are supported? โ–ถ

Supported & tested:

  • CorelDRAW 2023 (v25) โ€” โœ… recommended
  • CorelDRAW 2024 (v26) โ€” โœ…
  • CorelDRAW 2025 (v27) โ€” โœ…
  • CorelDRAW X8, 2017, 2018, 2019, 2020, 2021, 2022 โ€” โœ…
  • CorelDRAW X7 โ€” โš ๏ธ works but has a known number-blank issue at REF_NUM sizes above 4 inches. Keep REF_NUM โ‰ค 4 inches on X7, or upgrade to a newer Corel.

๐Ÿ”‘ Licensing & Trial

How does the 7-day free trial work? โ–ถ

No credit card needed. Just install and click "Try Free" on the login screen. You get 7 full days of unlimited use.

After 7 days, the app stops opening. To continue, contact us โ€” full license is โ‚น18,000/year + 18% GST.

What does โ‚น18,000/year include? โ–ถ
  • 1 machine license (your dev or production PC).
  • All features: plotting, nesting, OCR, mockup, export, etc.
  • All updates within the year (incremental + major).
  • Email + WhatsApp support.
  • Free reactivation if your PC dies or you reinstall Windows.

Renewal at end of year is your choice. No auto-charge.

I bought a new PC โ€” can I move my license? โ–ถ

Yes. License is tied to one machine at a time. To move:

  1. Email us at spiningnodes@gmail.com with your old machine info.
  2. We release the old machine lock.
  3. Install + activate on the new PC.

Allowed: about 2โ€“3 PC moves per year. Beyond that, we ask for a reason.

"This machine has already used its trial" โ€” what does this mean? โ–ถ

SpiningNodes allows one trial per machine โ€” to prevent endless trial loops. If you've trialed before, you can't trial again on the same PC.

Options:

  • Buy a full license โ€” โ‚น18,000/year + 18% GST.
  • If you bought a new PC or had a hardware change, contact us โ€” we may reset the trial in genuine cases.
How do I pay? GST invoice? โ–ถ

Payment options:

  • UPI (PhonePe, Google Pay, Paytm) โ€” fastest.
  • Bank transfer (NEFT / IMPS).
  • Cheque (slowest โ€” not recommended).

GST invoice provided on request. Email us your GSTIN + business name for proper invoicing.

โš ๏ธ Common Errors

"Cannot start in current environment" error on launch โ–ถ

This is the anti-tamper protection. It triggers if:

  • Your system clock was changed backward by more than 10 minutes.
  • Critical anti-tamper files were deleted manually.
  • Debugging tools are running.

Fix:

  1. Set Windows clock to "Set time automatically" (Taskbar โ†’ right-click clock โ†’ Adjust date/time).
  2. Restart your computer.
  3. Try opening SpiningNodes again.

If still failing, contact us with the issue + screenshot.

Player number prints blank but name prints fine (Corel X7 only) โ–ถ

Known X7 quirk. Numbers blank at REF_NUM sizes above 4 inches. Names work at any size.

Fix (one of):

  • Keep REF_NUM size โ‰ค 4 inches on X7.
  • Upgrade to Corel 2023 or newer (issue does not occur).
  • Wait for next SpiningNodes update โ€” we have a fix in testing.
Marathi / Hindi (Devanagari) text shows as ????? โ–ถ

This happens when the order is saved as plain CSV (which is not Unicode-safe).

Fix:

  • Save the Excel file as .xlsx (NOT .csv).
  • SpiningNodes reads .xlsx Unicode-safe.
  • Or use the built-in Marathi Excel Converter (Plotting tab) to translate Unicode โ†’ ASCII for legacy fonts.
Stop button is grey / not clickable โ–ถ

The Stop button is only active while a plot or export is RUNNING. If nothing is running, Stop has nothing to stop โ€” so it stays grey.

Click Run Plotting first โ†’ then Stop becomes clickable mid-run.

Sizes below S (XS, 30, 32, 34) scale wrong โ–ถ

By default, scale-down only applies to specific element types you tick.

Fix:

  • Switch to JUNIORS mode in the Plotting tab.
  • Tick only the types you want scaled (Logos / Names / Numbers).
  • Re-run plotting.

๐ŸŽฅ Training Videos

Coming soon!

Step-by-step video tutorials covering plotting, nesting, export, mockup, and OCR workflows.

For now โ€” email us with what you'd like to learn, and we'll do a 15-minute virtual walkthrough over WhatsApp.

๐Ÿ’ฌ Contact & Support

Didn't find your answer? Reach us directly:

Typical response time: under 6 hours during business days (10 AM โ€“ 8 PM IST).